网友耳媒体报料：virmach好坑，投诉客服还让我付费

Hi Cyril,

Your package does not come with any support outside of making sure the product functions. You can keep making tickets and replies as it will only increase the amount we will bill you for support. Our rate is $10 per 15 minutes. Would you like me to tell Miguel to apologize to you? That would be $10.

Alternatively, please stop breaking our terms of service and wasting support time.

客服态度差，我投诉客服，告诉我让他道歉需要10美金

嗨，西里尔，

在确保产品功能的情况下，您的软件包没有任何支持。你可以继续订票和回复，因为这只会增加我们给你的支持账单。我们的价格是每15分钟10美元。要不要我告诉米格尔向你道歉？那将是10美元。

另外，请不要中断我们的服务条款，浪费支持时间。